Order Policy
Warranty Policy
FW Wheels helps customers start eligible manufacturer warranty claims for wheel defects.
Manufacturer Warranty
Warranty coverage is provided by the wheel manufacturer, not FW Wheels directly. Coverage varies by brand and may include eligible structural or finish defects.
Common Exclusions
- Road hazard damage, pothole damage, or impact damage
- Curb rash, scratches, chips, bends, or cracks from use
- Improper installation, incorrect lug hardware, or incorrect torque
- Racing, off-road abuse, overloading, or vehicle accidents
- Chemical damage, corrosion from cleaners, or neglect
- Normal wear or cosmetic aging
Claim Requirements
Warranty claims usually require order details, photos, wheel specs, vehicle information, and proof that the wheels were installed correctly. Do not continue driving on a wheel you believe may be defective.
Inspection & Resolution
The manufacturer may require inspection before approving repair, replacement, or denial. FW Wheels will help submit the information but cannot guarantee approval.